Integrate Counselling In-Person and Online Throughout BC

Counselling is a time just for you

Tel: 778.719.6671

info@integratecounselling.com

5 Locations to Serve You

Integrate Counselling: Frequently Asked Questions

How do I book an appointment?

We have 5 Integrate Counselling locations across the Lower Mainland:

  • Sandy works Wednesday afternoons and evenings at the Kitsilano location at 1682 West 7th Ave, Suite #300, Vancouver, BC, V6J 4S6
  • Esther works Wednesdays, Thursdays and Fridays at the Kingsway location at 3665 Kingsway Ave, Suite 300, Vancouver BC, V5R 5W2
  • Sandy works Thursday mornings at the Sunshine Coast location at 1057 Roberts Creek Road, Unit 9, Roberts Creek, BC
  • Nate works Tuesdays and Wednesdays at the New Westminster at 604 Columbia Street, Unit #424, New Westminster, BC, V3M 1A5. This location is wheelchair accessible.
  • Nate also works Mondays and Thursdays at White Rock location at 1548 Johnston Road, Unit #202, White Rock, BC, V4B 3Z8. This location is wheelchair accessible.
Yes, our Graduate Intern, Liz offers low-cost counselling and a sliding scale. Her rate is $50 per 50-minute session. If that is difficult for you to pay, please let us know what you can afford. We are happy to offer free counselling support as well.

All of our counsellors offer secure Online therapy.

Sandy, Esther and Nate offer both In-person and Online therapy.

Most extended health insurance benefits plans do cover the cost of counselling, however individual insurance coverage may vary. It is always a good idea to check with your provider in advance to see if your counselling sessions are covered prior to booking a session. Not all insurers will cover the cost of working with an Intern Counsellor, but some will. Please check with your provider in advance.

Typically these insurers cover counselling sessions with Registered Clinical Counsellors (Sandy, Khushi, Spencer, and Esther) and Registered Therapeutic Counsellors (Nate):

  • Beneva / SSQ
  • Blue Cross
  • Canada Life
  • CINUP
  • Equitable Life of Canada
  • First Canadian Health
  • Great-West Life
  • Green Shield Canada
  • Johnston Group
  • Manulife
  • Maximum Benefit
  • Medavie Blue Cross
  • Pacific Blue Cross
  • Sun Life
  • Telus Health
  • Veterans Affairs Canada

No, we do not offer direct billing. If you have benefits that cover counselling, you will have to pay for your counselling sessions up front, and then submit the receipts to your benefits plan for reimbursement.

Yes, we accept all three. You may pay by cash in person, or by credit card or by e-transfer. Please send the e-transfer to info@integratecounselling.com. Typically your counsellor will collect the fee in the last few minutes of your appointment.

Note – if you are sending an e-transfer: “counselling” has 2 L’s in our email address 😊

Our fees are as follows:

  • Individual Counselling Session (50-minutes) $150
  • Individual Extended Counselling Session (75-minutes) $225
  • Couples Counselling Session (50-minutes) $175
  • Couples Extended Counselling Session (75-minutes) $225
  • Family Therapy Session (50-minutes) $195
  • Family Therapy Session (75-minutes) $250
  • Low-cost Individual Counselling Session with our Graduate Intern, Liz (50-minutes) $50

 

If you are seeking a sliding scale session, please ask your counsellor in advance if they offer that option. We do not typically offer a sliding scale, except with our Intern Counsellor, Liz.

We kindly ask for at least 24 hours’ notice if you need to cancel or reschedule your appointment.

Late cancellations or missed appointments may be subject to a fee equal to the full session rate.

If you’re unable to cancel within the 24-hour window, please call 778-719-6671 or email info@integratecounselling.com as soon as possible to discuss your options. We will try to rebook you as soon as possible.

Yes, all counselling interactions are completely confidential, including the free 15-minute consultation.

Your information will be held in confidence and can only be released with your written permission. However, there are exceptions to this, which include:

  • Files subpoenaed by a court of law
  • Perceived imminent threat or risk of harm to self or others
  • Disclosed or suspected harm to a minor or vulnerable adult(s)

 

If so, please reach out by phone (778-719-6671) or email info@integratecounselling.com. We’d love to help.